On Windows click the Edit menu > Preferences. Read and follow these steps to delete your previous iPhone backup using iTunes. To fix the corrupt iPhone/iPad/iPod backup error while backing up, the usual solution is to remove your previous iPhone backup that is corrupt and then try to back up your iOS device again. Corrupt Backup, Can't Back Up - Fix #1: Delete the old backup in iTunes. Incremental backups are usually nice, since they make your backups go much faster, but in this case the old corrupt backup can't be updated and is causing an error. Why it happens: iTunes typically just updates the previous backup instead of making an entirely new backup (a feature called incremental backup). This is an annoying one, because we're trying to make a back up! But the reason you see this error is that there is a problem with the IPhone Backup Corrupt or Not Compatible - Can't Back Up If you're trying to restore your iPhone backup and a corrupt backup error is popping up, then you'll need to repair the backup or find another backup to restore. If you're trying to make a backup of your iPhone and get a corrupt backup error, then you'll want to delete the old backup and try again. Overview: Solutions for Corrupt iPhone Backups We're going to list out several methods for fixing the iPhone backup was corrupt or not compatible message, both in the situation that you're getting a corrupt backup error while trying to make a backup or if you need to restore a corrupt backup in iTunes. These iTunes error messages and solutions below are applicable to iPhone, iPad, and iPod Touch and are up to date with iOS 16.3.1 and iOS 16.4 beta. ITunes could not restore the iPhone/iPad/iPod - iPhone backup was corrupt or not compatible When you try to restore your iPhone backup, an error message pops up saying “iTunes could not restore the iPhone because the backup was corrupt or not compatible with the iPhone that is being restored.” ITunes could not backup the iPhone/iPad/iPod - iPhone backup was corrupt or not compatible When trying to make a backup, an error message pops up saying “iTunes could not back up the iPhone because the backup was corrupt or not compatible with the iPhone.”
If you have a corrupt iPhone backup, you'll usually find out in one of two ways:
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